Privacy Policy

We collect information to provide better services to our users and ensure compliance with financial regulations.

Personal Information:

• Name, email address, and phone number
• Government-issued ID and verification documents
• Address and residency information
• Date of birth and citizenship status
• Financial information and trading experience

Trading Data:

• Transaction history and trading patterns
• Account balances and portfolio information
• Risk management preferences
• Platform usage analytics

Technical Information:

• IP address and device information
• Browser type and operating system
• Login timestamps and session data
• Cookies and tracking technologies

Your information is used to provide, maintain, and improve our trading services while ensuring regulatory compliance.

• Account Management: Creating and managing your trading account
• Identity Verification: Complying with KYC (Know Your Customer) requirements
• Transaction Processing: Executing trades and managing funds
• Risk Management: Monitoring for fraud and suspicious activities
• Customer Support: Providing assistance and resolving issues
• Platform Improvement: Analyzing usage to enhance our services
• Communication: Sending important updates and marketing materials (with consent)
• Legal Compliance: Meeting regulatory and legal obligations

We do not sell your personal information. We may share your data in the following circumstances:

• Regulatory Bodies: When required by financial regulators and authorities
• Service Providers: With trusted third parties who assist in providing our services
• Legal Requirements: To comply with court orders, subpoenas, or legal processes
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly authorize us to share your information
• Safety: To protect rights, property, or safety of users and the public

All third parties are contractually obligated to protect your data and use it only for specified purposes.

We implement industry-standard security measures to protect your personal and financial information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Secure Servers: Our servers are hosted in secure, monitored data centers
• Multi-Factor Authentication: Enhanced login security for account protection
• Regular Audits: Periodic security assessments and penetration testing
• Access Controls: Strict employee access controls and background checks
• Monitoring: 24/7 security monitoring and incident response

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

We use cookies and similar technologies to enhance your experience and analyze platform usage:

Types of Cookies:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

You have several rights regarding your personal information, subject to applicable laws:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke consent for marketing communications

To exercise these rights, please contact our privacy team using the information provided below.

We retain your information for different periods based on the type of data and legal requirements:

• Active Accounts: Information is retained while your account is active
• Closed Accounts: Data may be retained for up to 7 years for regulatory compliance
• Transaction Records: Kept for 5-7 years as required by financial regulations
• Marketing Data: Retained until you withdraw consent or 3 years of inactivity
• Support Records: Maintained for 2 years after case closure

Data is securely deleted when retention periods expire, unless extended retention is required by law.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

• Material changes will be communicated via email or platform notification
• Minor updates may be posted on our website with an updated date
• We encourage you to review this policy regularly
• Continued use of our platform constitutes acceptance of updated terms

Historical versions of this policy are available upon request.